After you book a session, your coach will confirm the booking and be connected to you via email by the next business day (keep an eye on spam). Most coaches reply within just a few hours. If you haven’t heard from your coach by then, just contact support@InterviewBoss.com.

Depending on the coach you choose and their schedule, it takes about two business days to complete a writing review session, and how many rounds of edit were purchased.

Naturally, this depends on your circumstances. Every situation is unique. To help you choose, we've written a wonderful explainer article to help you narrow your service options to meet your exact needs. If you still need help choosing the best fit for you, no problem! You can talk directly to one of our career advisors who can work with you to find the right coach for your exact situation—just email support@InterviewBoss.com or use the Contact Us link.

We’ll help you find the ideal match.

We’re happy to report that these problems arise on very few occasions, as we have assembled a team of world-class PA coaches and mentors. Nonetheless, our excellent customer service team is standing by, and is committed to resolving any issues that come our way, including refunds when appropriate. Just contact support@InterviewBoss.com if you have any problems.

It depends on the service you choose. Each service has its own refund criteria which you will find on the individual service page.

Generally, our refund policy works as follows:

If you choose our resume, cover letter or LinkedIn profile drafting services, final drafts with spelling errors, inconsistent tense or formatting issues will be entitled to a full refund (N.B. working drafts will not).

If we fail to meet any of our deliverable obligations as detailed on the individual service pages, you will be entitled to a full refund.

If you cancel a service request before the first coaching call using the cancellation procedure for that service, you will be entitled to a full refund.

If a cancellation request is made when a package is partially completed, we will issue a refund for only the sessions which have not started (pre-coaching assessment is starting point). Individual sessions will not be refunded following the first call. Packages include the “Premier Job Search Bundle,” “Transition Out Of Clinical Package" and “Clinical To Leader Package”.

Not everyone is a fit. We get it. However, once a session is completed, we cannot issue a refund unless your situation meets the applicable refund criteria (see above).

We strongly recommend you express any questions, concerns or comments to your coach. In nearly all cases, your coach will be able to help you find a resolution, as long as you communicate with them.

Nevertheless, if you would like to select a new coach, InterviewBoss will offer you a one-time 25% discount for your first coaching session when you chose an alternate career coach on the same coaching tier (i.e., Shirpa, Master or Guru).

Once the final version of the resume, cover letter or LinkedIn profile is delivered, we can not issue a refund. Should this issue arise, please communicate with your coach to work toward a resolution. This resolves nearly every case.

If you are not satisfied with your initial call, contact support@InterviewBoss.com right away and we will issue you an 80% refund.

If you are not satisfied with your resume or cover letter first draft, contact support@InterviewBoss.com right away and we will issue you a 50% refund or one months access to ResumeBoss.com for free.